Current Connection Statuses

Popular institutions

Week of September 11, 2023

Name Default data provider Success rate for new connections Success rate for daily syncs Notes
American Express Plaid 80% 53% Some accounts are having trouble connecting, getting updates, or staying connected.
Bank of America Plaid 82% 50%  
Capital One Finicity 81% 37%  
Charles Schwab Finicity 81% 73%  
Chase Plaid 84% 50% We are seeing an issue where multiple Chase credentials are clashing, causing one to be in an unhealthy state and causing persistent disconnects or duplicates. Learn more about how to merge your accounts together.
Citibank Finicity 89% 71% Citi may have some issues connecting accounts or updating transactions. Try a manual refresh of the account if you are already connected.
Discover Plaid 82% 52% Discover blocks connections between 8am-8pm eastern time.
Fidelity Finicity 75% 68% Fidelity blocks updates and new connections from 9-5pm eastern. MFA also blocks connections if turned on.
Robinhood Plaid 90% 46% Some users may have trouble adding new accounts. Cash balances may not display. Cryptocurrency holdings may cause incorrect balances.
Vanguard Plaid 73% 66% Vanguard blocks new connections and updates from 9-5pm eastern time.
Wells Fargo Finicity 80% 47% Sets a limit on nightly refreshes, preventing timely updates. A force refresh should work. Also may show an inverted balance, our data provider working on a fix.


To see the current statuses of all institutions, log in to your Monarch account and search for the institution name in the "Add account" flow. You will see information about known issues and all available connection options in one place.


Recent updates

Name Default data provider Date Update
American Express Plaid July 31, 2023 Plaid has announced "significant improvements" with their AmEx connection and is working with AmEx to build an OAuth integration.
Berkshire Bank Plaid July 28, 2023 Connection is now available.
Citizen's Bank Finicity September 7, 2023 Having trouble adding new accounts.
Discover Student Loans Plaid August 3, 2023 Connection rebuilt by Plaid.
Fidelity Finicity September 7, 2023 Connection does not support Checking, Savings, and Credit card accounts.
Human Interest Finicity September 6, 2023 Connection down, being rebuilt by Plaid.
Jefferson Bank - BusinessLink Plaid August 9, 2023 Connection is now available.
Mission Federal Credit Union Plaid August 16, 2023 Connection is now available.
Partners Federal Credit Union Plaid August 24, 2023 Connection is now available.
Prosper - July 25, 2023 Connection down, being rebuilt by Plaid.
United Nations Federal Credit Union None August 9, 2023 No longer supported by our data providers.


Learn more about how to view your full financial life in one place with our Guide to Connecting Your Accounts.

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