Current Connection Statuses

Popular institutions

Week of November 20, 2023

Name Default data provider Success rate for new connect attempts Success rate for daily syncs Notes
American Express Plaid 90% 88% Some accounts are having trouble connecting, getting updates, or staying connected.
Bank of America Plaid 91% 94%  
Capital One Finicity 90% 75%  
Charles Schwab Finicity 89% 95%  
Chase Plaid 91% 94% We are seeing an issue where multiple Chase credentials are clashing, causing one to be in an unhealthy state and causing persistent disconnects or duplicates. Learn more about how to merge your accounts together.
Citibank Finicity 87% 89 I have % Citi may have some issues connecting accounts or updating transactions. Try a manual refresh of the account if you are already connected.
Discover Plaid 90% 93% Discover blocks connections between 8am-8pm eastern time.
Fidelity Finicity 87% 84% Fidelity Credit Cards have a unique institution, and connection with investments is available using Finicity (preferred) or MX.
Robinhood Plaid 92% 87% Some users may have trouble adding new accounts. Cash balances may not display. Cryptocurrency holdings may cause incorrect balances.
Vanguard Plaid 82% 90% Vanguard blocks new connections and updates from 9-5pm eastern time.
Wells Fargo Finicity 89% 91% Sets a limit on nightly refreshes, preventing timely updates. A force refresh should work. Also may show an inverted balance, our data provider working on a fix.


To see the current statuses of all institutions, log in to your Monarch account and search for the institution name in the "Add account" flow. You will see information about known issues and all available connection options in one place.


Recent updates

Name Default data provider Date Update
American Express Plaid November 8, 2023 Improved Plaid connection is being tested.
Berkshire Bank Plaid July 28, 2023 Connection is now available.
Discover Student Loans Plaid August 3, 2023 Connection is now available.
Fidelity Finicity October 10, 2023
Empower Retirement MX November 14, 2023 Only allowing connections 2-6am MST.
Jefferson Bank - BusinessLink Plaid August 9, 2023 Connection is now available.
Mission Federal Credit Union Plaid August 16, 2023 Connection is now available.
Partners Federal Credit Union Plaid August 24, 2023 Connection is now available.
Principal Financial Group Finicity October 3, 2023 Connection is now available.
Titan MX October 19, 2023 Plaid has added a connection.


Learn more about how to view your full financial life in one place with our Guide to Connecting Your Accounts.

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