Current US Connection Statuses

Popular US institutions

For Canadian institutions, click here.

Week of July 8, 2024

Name Default data provider Success rate for new connect attempts Success rate for daily syncs Notes
American Express Plaid 76% 96%  
Bank of America Plaid 87% 98%  
Capital One Plaid 87% 94%  
Charles Schwab Finicity 72% 98%  
Chase Plaid 86% 96%  
Citibank Finicity 66% 93%

Citi may have some issues connecting accounts or updating transactions. Try a manual refresh of the account if you are already connected.

Discover Plaid 82% 87%  
Fidelity Finicity 66% 98% If you have trouble connecting in the mobile app, try connecting on web.
Fidelity MX 52% 64% Fidelity Credit Cards have a unique institution, and connection with investments is available using Finicity (preferred) or MX.
Robinhood MX 79% 94%  
Vanguard Plaid 75% 71% Vanguard blocks new connections and updates from 9-5pm eastern time.
Wells Fargo Finicity 73% 95%

Sets a limit on nightly refreshes, preventing timely updates. A force refresh should work. Also may show an inverted balance, our data provider working on a fix.

 

If you have trouble connecting in the mobile app, try connecting on web.

 

To see the current statuses of all institutions, log in to your Monarch account and search for the institution name in the "Add account" flow. You will see information about known issues and all available connection options in one place.

 

Recent updates

Name Default data provider Date Update
American Express Personal Savings Plaid June 2024 The main American Express connection now supports savings accounts.
Discover Student Loans Plaid August 3, 2023 Connection is now available.
Fidelity Credit Cards Finicity June 2024 The main Fidelity connection now support credit card accounts.
USAA Finicity July 2024 USAA will be performing a series of data center maintenance on July 20, 21, 24, 27 & 28th, during the hours of 0000-0700 CST. During this time new connections may fail and existing accounts may not update.

 

Learn more about how to view your full financial life in one place with our Guide to Connecting Your Accounts.

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