Monarch is able to provide credit card and loan statement balances and due dates (we call this Bill Sync) and credit score tracking through our partnership with Spinwheel. This information comes in via your Equifax credit report and is one of the most reliable ways to provide credit-related information.

How we make sure your data stays safe

Both Spinwheel and Monarch use bank-level security to help protect your data. We will not share any information pulled from your credit report. Read more about our data privacy and security practices here and in our privacy policy. You can also learn more about how Spinwheel protects your data here.

You have full control — you can choose to disconnect from Spinwheel and delete your synced data at any time by going to Recurring > Manage recurring > Manage your synced accounts. You should see a “Disconnect Spinwheel” button in the top right corner you can click to disconnect and delete your data.

Because Spinwheel does a soft pull of your credit report to obtain statement balances, it will not affect your credit in any way.

We use information from your credit report to populate data

Spinwheel is powered by Equifax and pulls various information from your credit report to surface liability account and credit score details. 

Other companies like Spinwheel may try to provide this information by asking for login credentials to your biller, but these connections are often blocked or are unreliable. We’ve found that using a partner such as Spinwheel to provide this information via your credit report is more reliable.

FAQs

What if my credit is frozen?

Spinwheel does a soft pull of your credit report in order to obtain data. Spinwheel’s ability to complete that process depends on the level of your credit freeze, whether the freeze is implemented to block all pulls, and whether the freeze is in effect with all bureaus.

Will debt or credit information from my credit report be shared in any way?

No. Monarch will not share any information about your credit or liability-related bills.

Will connecting via Spinwheel affect my credit score in any way?

No. Because Spinwheel does a soft pull of your credit report to obtain statement balances, it will not affect your credit in any way.

When I connect to Spinwheel, how much information does Monarch get? Can Monarch see my full credit report?

Monarch gets information on the account type, whether the account is active, the current balance, the statement date, statement balance, statement due date and the minimum amount due. For your credit score, we only receive the number.

Does Spinwheel work with Canadian institutions?

Not at this time, though we are looking at this as a future enhancement.