Missing Transactions

We sync your transactions every day. However, it is possible we're having trouble connecting to your specific financial institution and we may not receive the latest transactions or balances.

If we're having trouble connecting then you should see a status message on your Accounts page. If you don't see a status message then please include the name of the bank account and transaction info of at least one missing transaction (include the merchant, date, and dollar amount) and contact us by leaving a message through the app.

If multiple transactions are missing, provide the same info as requested above and include a range of dates where transactions are missing.

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