We sync your transactions every day. However, it is possible that a connection issue or data error may prevent the latest transactions or balances from surfacing.
If you are missing some (non-pending) transactions that do appear in your bank's record, then contact us through the app and please provide:
- The name of the bank account that is missing transactions (you can name accounts from the Edit account page)
- Info for at least one missing transaction including the
- Dollar amount
If multiple transactions are missing, provide the same info as requested above and include a range of dates where transactions are missing.