If you did a free trial and forgot to cancel or you were accidentally charged contact us at and we'll sort things out.

Please note that if you used the app store on your phone or tablet to pay for a Monarch subscription via Apple or Google we don't have access to your credit card. Apple and Google hide all payment information from us and so you have to request a refund from them directly. It's usually pretty quick and they will approve if it's in a reasonable amount of time after a charge. We are still happy to walk you through how it works if you contact us at but you can also check out how app store refunds work here:

For Apple iPhone or iPad - The link in that article for requesting a refund is

For Google Android - - :monarch:

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