Refunds

If you did a free trial and forgot to cancel or you were accidentally charged contact us at support@monarchmoney.com and we'll sort things out.

Please note that if you used the app store on your phone or tablet to pay for a Monarch subscription via Apple or Google we don't have access to your credit card. Apple and Google hide all payment information from us and so you have to request a refund from them directly. It's usually pretty quick and they will approve if it's in a reasonable amount of time after a charge. We are still happy to walk you through how it works if you contact us at support@monarchmoney.com but you can also check out how app store refunds work here:

For Apple iPhone or iPad - https://support.apple.com/en-us/HT204084 The link in that article for requesting a refund is https://reportaproblem.apple.com/

For Google Android - - https://support.google.com/googleplay/answer/2479637 :monarch:

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